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Partner network data connectivity issues
When I roam on to a partner network (usually partner1), i sometimes get a "x" on my signal bar. it works for text and phone calls, but not for data. I have to restart my phone 5-6 times before the "x...
Hello,
I'm a new Videotron customer and am now having the exact same issue. I chatted into tech support who told me I may need a new sim card. They said customer service could mail me a free sim, and transferred the chat. Customer service chat said they couldn't, and that I need to call "satisfactions".
Any other ideas? Last I called there was a long wait time and this has been a tiring experience. Thanks
Hello Melissasu!
We have sent you a private message in order to assist you more effectively with this situation.
Thank you for understanding,
-Valéry
Will it be possible to know the reason for this, if it is recurring or not and a general solution for those of use who might experience this when moving out of coverage area?
