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Bea_Apple's avatar
Bea_Apple
Squire
04-09-2018
Solved

Network doesn't show on phone?

So, I'm a brand new customer. Last week I brought my already owned Samsung S9 to the kiosk in Place D'Orleans in Ottawa, where they ported my phone number from Rogers, gave me a sim, etc. I seem to b...
  • Anonyme's avatar
    Anonyme
    16-11-2018

    Bea_Apple wrote:

     

    I still don't see Videotron in the status bar, just when I pull down as I described above. I'm now starting to question if I indeed saw it on the bar with Rogers, or if that was my old phone. I bought this S9 about 6 months ago.

     


    I have a colleague with a S9+... he is with Rogers... and he bought his device with Rogers too. 

    He doesn't see the Rogers network name in the status bar...