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mikes
11-24-2023Disciple
Issues with texts not being delivered or being sent many times
We’ve been having a lot of problems with text messages either not being delivered, or being delivered multiple times, sometimes an hour after it was sent. Anyone else have issues?
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- mikesDiscipleWe’re still having problems sending texts, it’s really annoying. Can’t get through to anyone on the chat. This’ll be the last Videotron contract we sign. We’ll pick someone better next time.
- PatrickMModerator - Solution Expert
Hello! We are sorry to hear that the problem persists on a recurring basis mikes . It would definitely be necessary to complete further verification with the assistance of our technical support. To this end, we have sent you a private message to collect your contact details have you called back. Thanks!
- mikesDisciple
I chatted with someone online and they suggested resetting networking settings. That didn't help.