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Can not make or receive phone calls from an specific locale in United States
My mobile plan includes unlimited voice/data in US. This is a location specific issue for me. I can use my ~3 year old Pixel 6 in my home region of Ottawa, Ontario for calls/text. It works w...
This is "Carrier Settings version" : videotron_ca-43000000050.58
2022-12-08
2022-12-08
Hi! It might still be an issue with the VoLTE option which is now necessary for travelling to the United-States. We invite you to contact our technical support directly for this; https://videotron.com/en/contact-us
Thank you
- I drove back to Granby from Vermont on a two week road **blip** vacation to a videotron store to get a new SIM card, I have a compatible device (iPhone SE 2nd Gen) and have it fully updated with Volte turned on, and have power cycled multiple times and still cannot make calls. Wasted half a day of my vacation and still doesn't fix the issue.
- I drove back to Granby from Vermont on a two week road **blip** vacation to a videotron store to get a new SIM card, I have a compatible device (iPhone SE 2nd Gen) and have it fully updated with Volte turned on, and have power cycled multiple times and still cannot make calls. Wasted half a day of my vacation and still doesn't fix the issue.
Hi! Just like with Rpcanam, It might still be an issue with the VoLTE option on the line which is necessary for travelling to the United-States. We invite you to contact our technical support for this; https://videotron.com/en/contact-us
It will be our pleasure to help.
Thank you
