Merci pour vos réponses, cela fait déjà depuis mardi matin de la semaine passée, soit au moins 7 jours. Toujours pas de message de leur part. Je les rappelle demain.
La dernière fois que j’ai fait déverrouiller un iPhone acheté chez Vidéotron, je n’ai jamais eu de message de leur part pour me dire que ça avait été fait... lorsque j’ai inserré une autre sim dans l’appareil quelques jours plus tard, ça fonctionnait.
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Opteron1983 a écrit :TLDR : Contacter le service a la clientèle pour les iPhone
bonjour cher ami!
Dann1300 dit avoir déjà contacté le service à la clientèle pour faire déverrouiller son iPhone.
la queston était plus à savoir combien de jour ça prend... et aussi si le Vidéotron est supposé contacté le client quand c'est finalement déverrouillé (selon mon expérience, Vidéotron ne nous contacte pas quand c'Est fait... on essaie la sim et voilà, ca fonctionne quelques jours plus tard).
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Problème résolu!
Ce matin j’ai inséré une autre carte SIM et surprise, il était débloqué.
Ceci, sans avoir reçu d’avis de Vidéotron.
Merci pour vos précieux conseils!
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