Discussion de forum
potema
07-01-2022Initiate
wifi configuration
Hi folks, my wifi gateway page in my browser no longer allows me to manage my wifi configuration. It says " Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...
PatrickM
12-01-2022Moderator - Solution Expert
Hi potema,
If you receive this notice, this means the Helix Fi gateway has been upgraded with software that manages advanced WiFi settings automatically to help optimize your home network and provide the best performance possible. Advanced WiFi settings for gateways with this software enhancement cannot be managed from the Web admin tool or Helix Fi app. We will however forward your comment to the team that compiles requests for improvement of our services.
orunition
09-05-2023Initiate
Hi, Since my soundbar is interfering with my wifi I have been using the channel setting of Helix router to avoid this. However it is not possible anymore so we have poor wifi at home. That is an issue that would force us to use Bell service instead.
Fix this ASAP
https://www.lg.com/ca_en/support/product-help/CT20098019-20152974678536