Forum Discussion
tsh
03-10-2019Squire
Videotron Giga Speeds
Can those with the Videotron GIGA plan confirm what the FASTEST SPEED is that they've achieved (whether on a single device, or across multiple devices)? I've had techs come to 'fix' the speeds severa...
- Anonyme03-11-2019
it looks like that +/- 940mbits is the maximum download speed...
here's a speedtest done on videotron posted elsewhere :
https://www.speedtest.net/result/d/82575551
To get the full speed, you need a somewhat powerfull router. Not sure if videotron's router is considered "powerfull".
Also, you need to be either hardwared or wifi connected speed of at least 1300mbits (only 3 or 4 antennas device on AC can offer that kind of speed if you are right next to the router).
On my 400/50 plan, I only able to get the full speed on my apple tv and mac mini (wifi AC) and sometime on my iPhone XS max and iPad 6th gen.
My "old" MacBook pro and my wife's asus laptop are maxing out at +/- 250mbps download speed on wifi.
It's the wireless card that is limited in this case.
Speedtest.net servers are often not keeping up with the full gigabit speed...
Bell Canada, Bell Mobility, Telus, fibrenoire and connect it networks are often the servers that give me the best results.
that said, gigabit internet for a single device is not that useful...
it's useful when you have multiple devices that are using the connection at the same time.
SamusAran
03-30-2019Super utilisateur
What are you using to test your Internet speed ? If you're using a browser, make sure you're using the official Videotron speed test site https://testvitesse.videotron.ca/index-en.html
Also, the browser you use can make a difference and any Antivirus / firewall program will also affect the result. I did a few tests on my computer and I found out Firefox is usually less affected by my antivirus program than Chrome or Edge.
tsh
04-10-2019Squire
> What are you using to test your Internet speed ? If you're using a browser, make sure you're using the official Videotron speed test site https://testvitesse.videotron.ca/index-en.html
Videotron themselves tell you not to use their own site, because it can't provide enough bandwidth to reach giga speeds. I used various servers on speedtest.net, and then tested indepedently by downloading files from gigabit servers to a single device, and then to multiple devices (aggregating the total speed)
> Also, the browser you use can make a difference and any Antivirus / firewall program will also affect the result. I did a few tests on my computer and I found out Firefox is usually less affected by my antivirus program than Chrome or Edge.
The issue is not browser or PC (CPU)-related - confirmed by Videotron techs
My particular issue is 100% that the modem cannot reach gigabit speeds at the moment, at least not in my house it can't. That's why I was looking for proof of someone with the same service having actually reached gigabit speeds