Forum Discussion
tsh
03-10-2019Squire
Videotron Giga Speeds
Can those with the Videotron GIGA plan confirm what the FASTEST SPEED is that they've achieved (whether on a single device, or across multiple devices)? I've had techs come to 'fix' the speeds severa...
- Anonyme03-11-2019
it looks like that +/- 940mbits is the maximum download speed...
here's a speedtest done on videotron posted elsewhere :
https://www.speedtest.net/result/d/82575551
To get the full speed, you need a somewhat powerfull router. Not sure if videotron's router is considered "powerfull".
Also, you need to be either hardwared or wifi connected speed of at least 1300mbits (only 3 or 4 antennas device on AC can offer that kind of speed if you are right next to the router).
On my 400/50 plan, I only able to get the full speed on my apple tv and mac mini (wifi AC) and sometime on my iPhone XS max and iPad 6th gen.
My "old" MacBook pro and my wife's asus laptop are maxing out at +/- 250mbps download speed on wifi.
It's the wireless card that is limited in this case.
Speedtest.net servers are often not keeping up with the full gigabit speed...
Bell Canada, Bell Mobility, Telus, fibrenoire and connect it networks are often the servers that give me the best results.
that said, gigabit internet for a single device is not that useful...
it's useful when you have multiple devices that are using the connection at the same time.
Anonyme
03-11-2019it looks like that +/- 940mbits is the maximum download speed...
here's a speedtest done on videotron posted elsewhere :
https://www.speedtest.net/result/d/82575551
To get the full speed, you need a somewhat powerfull router. Not sure if videotron's router is considered "powerfull".
Also, you need to be either hardwared or wifi connected speed of at least 1300mbits (only 3 or 4 antennas device on AC can offer that kind of speed if you are right next to the router).
On my 400/50 plan, I only able to get the full speed on my apple tv and mac mini (wifi AC) and sometime on my iPhone XS max and iPad 6th gen.
My "old" MacBook pro and my wife's asus laptop are maxing out at +/- 250mbps download speed on wifi.
It's the wireless card that is limited in this case.
Speedtest.net servers are often not keeping up with the full gigabit speed...
Bell Canada, Bell Mobility, Telus, fibrenoire and connect it networks are often the servers that give me the best results.
that said, gigabit internet for a single device is not that useful...
it's useful when you have multiple devices that are using the connection at the same time.
- tsh03-11-2019Squire
Thanks! I was looking for proof that someone had actually achieved the ~940mbps that at least one tech had claimed to have seen (while the other techs who visited told me that this speed was impossible to see, and was achievable only across multiple devices, not across any single one -- which I found hard to believe, since Videotron likely then wouldn't market this connection the way they do). That said, even across multiple devices, I can't seem to hit more than 550-600mbps max (and even that much is a stretch).
I do not use the Videotron router (but have tried it -- and it fails to achieve the giga speeds as well). I have a Ubiquity/Unifi set up at home (so definitely considered 'powerful' -- USG for the traffic, mesh for Wifi), and own many devices on my home network that are more than capable of achieving the full 1Gbps (between recent Macbooks, recent iPhone X/XS, Apple TV, etc) However, my tests have primilary been done hard wired directly (through a CAT6e cable) to a PC with a full, dedicated 1Gbps Ethernet port, and even still, I can't consistently get even 500mbps, much less ~1Gbps. I am therefore looking for someone on here who can tell me exactly what they had to do in order to get the full 1Gbps (or 940-950mbps, whatever the case may be), so that I can try to replicate before I call up Videotron and have them send yet another (this would be the 4th) technician to come and investigate my speed issues.
As far as the usefulness of the 1Gbps connection, I actually do large nightly backups to the Cloud and back across multiple devices, and don't like waking up to the backup not being complete - that's why I paid to upgrade from my 200mbps to giga connection in the first place :) Not happy that I'm getting less than half the advertised speeds, but pay for the full connection.
- Anonyme03-11-2019
you may have more luck on the French side of the community...
SamusAran may be able to help also (he's on gigabit since december apparently).
also here on dslreports :
https://www.dslreports.com/forum/r31872513-Internet-Anyone-on-Giga
- Anonyme03-11-2019
that said, the 400/50 plan has the same upload speed as the gigabit... thus that would be as fast for your backup needs.
the recent iPhone X/XS or Apple TV (4th gen) cannot do gigabit speed on wifi... they are limited to a 866mbits speed connection if you are right next to the router (they only have two antennas)... which will give you at best 500-600 download speed in the real world.
most laptop will only do 866mbits or even 433mbits (my wife's Asus Laptop can only connect at 433mbits).
recent macbooks should be able to do 1300mbits connection (I'm getting this speed on my mac mini)... but not sure what kind of download speed this would mean in the real world.
- SamusAran03-12-2019Super utilisateur
I had the giga package for a few month. but since I was not using the full speed most of the time, I decided to save some money and went back to the 200 mbps service.
I was able to run some speed tests over 900 mbps as you can see in the dsl reports link Anonyme sent but most of the time, the speed test on a single computer is CPU limited. Check your task manager while you're runing a speed test in your browser and you'll see what I mean :)
A real world speed test would be best: a good router, 2 computers downloading from fast servers at the same time.
As Anonyme said, 400 mbps services and over are made to be shared between multiple devices. As long as you have a good router, it should not be a problem. BTW, I have the ZyXel router from Videotron. It is able to handle giga speeds.
- bellcod10-22-2019Initiate
Use a direct cable plugged directly into the videotron router. And then you'll achieve full speed (940).
Of course the other end of the cable must be plugged into your computer.