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Avatar de dream3
dream3
Initiate
01-14-2021

Videotron and wifi 6?

Hello everyone.

 

I have the 400 mbps plan with Videotron and they gave my originally a wifi 5 ac router.

However my desktop and Quest 2 support wifi 6 ax, so I was wondering if videotron have wifi 6 capable routers available and if they could replace mine in this case.

 

If not, can I just  buy a wifi 6 router from Amazon and replace mine with it without issues?

  • Avatar de Kira
    Kira
    01-15-2021

    The provided router is preconfigured with an SSID et PWD with the info on a sticker behind it.

    Nothing fancy other than that.

     

    So any router will do, it's plug-n-play if the one your purchase is preconfigured with an SSID and PWD as well.

  • Avatar de Kira
    Kira
    Super utilisateur

    Videotron doesn't have at the moment any WIfi 6 routers.

    You certainly can purchase your own routeur and plug it into the modem.

     

    If you have a helix modem, you're gona have to put it into bridge mode first.

     

    • Avatar de dream3
      dream3
      Initiate

      Kira wrote:

      Videotron doesn't have at the moment any WIfi 6 routers.

      You certainly can purchase your own routeur and plug it into the modem.

       

      If you have a helix modem, you're gona have to put it into bridge mode first.

       


      Thank you! How would I go about setting the new router up to work with the videotron modem? I thought the supplied router came with specific preconfigured settings?

       

      I dont have a helix modem by the way. 

      • Avatar de Kira
        Kira
        Super utilisateur

        The provided router is preconfigured with an SSID et PWD with the info on a sticker behind it.

        Nothing fancy other than that.

         

        So any router will do, it's plug-n-play if the one your purchase is preconfigured with an SSID and PWD as well.

  • You will need to turn off the Helix modem and basically turn your Helix into a basic cable modem. I have done that since I have WIFI6 mesh that beats any WIFI on Helix.