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Upgrading to Helix during COVID-19 isolation - can I install the router myself
Can I install the Helix router myself if I upgrade? With the need for isolation durint the COVID-19 crisis, we had to set up an ad-hoc home office at our bedroom, which is far from the wifi router...
Hi Tiagomota,
Unfortunately, it is required for a technician to come to install Helix services. We stopped all Helix upgrades for now due to COVID-19 and we can't send the equipment for you to install, really sorry.
Thank you for your interest!
