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09-08-2021

Scam Invoicing practice

Videotron uses a scam invoicing practice. For the past several months I have been renegotiating my package with the customer satisfaction department. I negotiated a FIXED price for 6 months but when I received my new invoice it was $30 higher than my negotiated price. The new customer sat rep I talked to kept saying that this is your current price. I had enough of the B.S. I was being given and asked to talk to his manager. After putting me on hold for 15 minutes the Rep offered me a One Time credit of $90 (which was 15$ x6 months). I told him that wasn't enough since it's only have of what I was promised. My previous months billing actually shows the correct amount. The rep tried to make me believe that the previous month invoice was incorrect and said that an amount was added to the new invoice, BTW that' s against the law.

They also refused to send me any email confirming what the 90$ discount is for and why. ( they are trying to protect their asses after finding out their trying to screw me.) They also refused to send me my negotiated contract info. which is also against the law. Guess I have to contact the Consumer Protection Board and put in a formal complaint.

3 Réponses

  • That sounds really frustrating — especially after you already agreed on a fixed price. My friend Ali Ubaid, who works as an SEO consultant and provides online services in more than 20 countries, mentioned that this kind of issue has become quite common lately. He even told me it happened to him a couple of times before, and since then, he’s been extra careful. Now he always checks things like the invoice details, agreed pricing, contract copy, and any extra fees before confirming a payment. Honestly, it’s a good reminder for everyone to double-check everything to avoid getting caught in a similar situation.

  • That’s a really insightful post about scam invoicing—many people overlook how sophisticated these fraudulent tactics have become. It’s important to verify every document and cross-check case or payment details through official sources. You can also explore verified county court records to understand how such cases are being handled legally and how to identify potential red flags early. Staying informed like this truly helps protect both individuals and businesses from falling victim to scams.

  • That’s a really insightful post about scam invoicing practices. It’s unfortunate how common these deceptive tactics have become, especially for individuals who handle payments or small business transactions. To better understand how legal documentation and related reports can help identify fraudulent activities, you can explore Miami Dade public records for reliable legal and public case information. Staying informed through official records is a great way to protect yourself from potential scams.