Discussion de forum
fernanda
07-30-2018Initiate
Refund for overpay
Hi, Does anyone know how to get Videotron to pay you back the money that they overcharged you? I cancelled my account in January and since February I have a balance of -140$. For me, that's a lot o...
- 07-31-2018
Hello,
We are sorry that you did not receive your money back, and we would like to verify this with you. Since we cannot access your account through the Community, can you send us your phone number in a private message please?
Thank you and have à nice day!
Sarah-ÈveD
07-31-2018Moderator - Solution Expert
Hello,
We are sorry that you did not receive your money back, and we would like to verify this with you. Since we cannot access your account through the Community, can you send us your phone number in a private message please?
Thank you and have à nice day!