Discussion de forum
AnitaHQaccount
04-14-2020Initiate
Internet usage on Customer Centre
It is possible to find out how much internet has been used. Internet usage has not been updated on my Customer Centre since before the stay-at-home order. I need to know our usage to know if our plan...
- 02-29-2020
Salut
si ta question est de savoir en mbits ta capacité mensuelle la reponse est 350*1024= 358400mbits mais c"est ta capacité mensuelle d'internet sinon tu parle de ta vitesse qui fibre hybride exemple 30 pour voir la vitesse reçu par l'ordinateur en reception lorsque tu recupere tes fichier sur onedrive par exemple serait 30/8=3.75mbits par seconde j'espere avoir répondu a ta question
Anonyme
04-14-2020This is normal behavior, as from March 13, 2020 residential and business Internet usage is no longer calculated.
This is part of the measures applied by Videotron to facilitate telecommuting in times of crisis: https://videotron.com/residential/p/services/covid-19/A-psku13490133e
All data caps have been removed on all Residential and Business Internet plans for our customers until April 30, 2020 (please note that this does not apply to cellular data).
Have a great day!
- AnitaHQaccount04-15-2020Initiate
Thank you.