Discussion de forum
ExpertConseil
06-04-2023Rédacteur Web
Overage data fees credited if you have a power outage due to the ice storm
Many of you took advantage of the lifting of the mobile data limit announced during the ice storm! The initiative will end today, April 16, 2023, at 11:59 p.m. As a reminder: the credit will be appli...
ExpertConseil
07-04-2023Rédacteur Web
Hi Diondelazante , I'm sure you will aknowledge that this kind of sudden ice storm is rare in Quebec, like Hydro-Quebec and many other companies we try to alleviate as much as possible the inconvenience of such an act of freak weather. We heed our clients to be patient as our technicians are working extra hard to make sure our network is back online for everyone.
Thank you for your understanding in this more than unusual situation.
Diondelazante
07-04-2023Officer
When i will be back and will i get refuned for the days i dont have internet
I switched from.bell to videotron
Bell costumers have internet but mot us videotron costumers
I switched from.bell to videotron
Bell costumers have internet but mot us videotron costumers