Discussion de forum
Overage data fees credited if you have a power outage due to the ice storm
Many of you took advantage of the lifting of the mobile data limit announced during the ice storm! The initiative will end today, April 16, 2023, at 11:59 p.m. As a reminder: the credit will be appli...
I would like to get reimbursed for my home internet helix
Not fair to us we lost work and not watching our favorite shows or else we will consider on canceling.
Unacceptable we should've had internet till now videotron should've been prepared for this kind of interruption
Not fair to us we lost work and not watching our favorite shows or else we will consider on canceling.
Unacceptable we should've had internet till now videotron should've been prepared for this kind of interruption
Hi Diondelazante , I'm sure you will aknowledge that this kind of sudden ice storm is rare in Quebec, like Hydro-Quebec and many other companies we try to alleviate as much as possible the inconvenience of such an act of freak weather. We heed our clients to be patient as our technicians are working extra hard to make sure our network is back online for everyone.
Thank you for your understanding in this more than unusual situation.
