Discussion de forum
Overage data fees credited if you have a power outage due to the ice storm
Many of you took advantage of the lifting of the mobile data limit announced during the ice storm! The initiative will end today, April 16, 2023, at 11:59 p.m. As a reminder: the credit will be appli...
With if my cell.phone is Fido and I had to use my data all day to work
Hi Alvaro we can only offer credit to our clients that have both Internet and mobile phone with us. You could check with Fido for the data.
Having more than one services with us has it's avantages.
What a **blip**py response. I only have TV (Illico) w/Videotron, but you are failing all of us, especially those dependent on you for Internet and phone, and yet you give a passive-aggressive response touting "advantages". Failings is more like it. Bad time to indulge in self-promotion. I fully expect and will insist on a significant fee reduction for this month. Hydro is doing the hard job, but it feels like Vidéotron has taken the holiday off. I could be wrong, but when you give an arrogant, tone-deaf reply to people who are badly put out by your company's failings, you really don't inspire confidence!
- Really Mr. Q. YOU ARE BRAGGING ABOUT YOUR SERVICE OFFER AT A TIME LE THIS! When all this is done you will be luck if I and many others stick around. The minimun Videotron should have done is offered all their affected customers the same benfit regarfless of their cell provider. Internet is an essential service when you eork from home and your kids are following on line classes.
- I say screw videotron and look for another provider
Why wait
- The same thing happens to me, I have my mobile internet with Kodo, and I have had to use it at various times, the strange thing is that the internet at my house returns at certain times, what makes me think is that they are cutting my service to repair the faulty one
