Discussion de forum
Alvaro
04-06-2023Squire
Outage
You mention Videotron customers will be compensated if they use their data id they have cell service with Videotron. What about the others. I had to use my Fido phone data (hotspot) all day for work. ...
MoisesArturo
08-07-2023Initiate
Alvaro wrote:
You mention Videotron customers will be compensated if they use their data id they have cell service with Videotron. What about the others. I had to use my Fido phone data (hotspot) all day for work. I really not impressed with Videotron. No info on how long it will last. No ine answers the chat or phine line. Pathetic. Time to change provider.
You mention Videotron customers will be compensated if they use their data id they have cell service with Videotron. What about the others. I had to use my Fido phone data (hotspot) all day for work. I really not impressed with Videotron. No info on how long it will last. No ine answers the chat or phine line. Pathetic. Time to change provider.
I hope you're all doing well. Lately, I've been facing a issue with my Videotron internet service, and I wanted to see if anyone else is experiencing something similar. Over the past few weeks, I've noticed frequent connection drops, and my internet speed has been incredibly slow, making it difficult to work and stream content smoothly. To make matters worse, when I reached out to Videotron's customer support through their chat and phone lines, I received no response at all. It's incredibly frustrating and disappointing not to get any help when I need it the most.
- CedrikS08-09-2023Moderator - Solution Expert
Good morning MoisesArturo . We will send you a message in a private session so we can exchange personal information of your account. Thank you!