Discussion de forum
bgervasi
10-01-2019Initiate
missing emails
hello, I have been with videotron for many years now and with no issues. Recently, I noticed that email older than 6 months are all missing in my inbox. My email client is Zimbra on mac and I h...
emilyhardley1
29-04-2026Initiate
That’s really frustrating, especially after using the service for so long without issues. It might be worth checking if your email client has any retention or sync settings that could be removing older messages automatically. Sometimes server-side policies or storage limits can also affect how far back emails are kept. I came across some useful info while doing a Macomb case search that explains how records and logs can sometimes be limited by time, which might be similar in your situation. Hopefully support can help trace what happened and recover anything important.