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Avatar de boubourziporc
10-19-2022

How do I cancel internet Helix? I can't find the option anywhere

How do I cancel internet Helix? I can't find the option anywhere? Could someone send me a link? Thanks!

  • Avatar de Pierre-OlivierB
    Pierre-OlivierB
    Moderator - Solution Expert

    Hi boubourziporc

     

    We are truly sorry to read that you would like to cancel your Helix internet service. That being said, to cancel any service with Videotron, you will need to contact our Loyalty department over the phone at 1-877-512-0911 // Option #4 which is the only authorized to do so. We are open from 8h to 19h during the weekdays and from 9h to 18h during the weekend. 

     

    -Pierre-Olivier.