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Avatar de LukeWarm63
LukeWarm63
Initiate
12-09-2022

Helix networks

I am trying to connect all my smart bulbs & plugs & sonos, I was told that I can separate my networks for 2.4 & 5ghz, but HOW??? 

  • Hi! Here's how;

    Open the Helix Fi app on a mobile
    Go to the ''connection'' menu at the bottom
    Press your network's name at the top
    On the top right, press on modify (or the little pen icon)
    Check ''use different names for the 2.4 ghz and 5ghz network''
    Change the 5Ghz's name
    press on ''Apply''

    Please note that this option will not be visible if you have pods. If you do, you'll have to make the app forget the pod(s) first, separate the networks, connect your bulbs, then go uncheck ''use different names for the 2.4 ghz and 5ghz network'', apply, and then reconfigure the pod.

  • Avatar de JulieL
    JulieL
    Moderator - Solution Expert

    Hi! Here's how;

    Open the Helix Fi app on a mobile
    Go to the ''connection'' menu at the bottom
    Press your network's name at the top
    On the top right, press on modify (or the little pen icon)
    Check ''use different names for the 2.4 ghz and 5ghz network''
    Change the 5Ghz's name
    press on ''Apply''

    Please note that this option will not be visible if you have pods. If you do, you'll have to make the app forget the pod(s) first, separate the networks, connect your bulbs, then go uncheck ''use different names for the 2.4 ghz and 5ghz network'', apply, and then reconfigure the pod.