Discussion de forum
LukeWarm63
12-09-2022Initiate
Helix networks
I am trying to connect all my smart bulbs & plugs & sonos, I was told that I can separate my networks for 2.4 & 5ghz, but HOW???
- 12-11-2022
Hi! Here's how;
Open the Helix Fi app on a mobile
Go to the ''connection'' menu at the bottom
Press your network's name at the top
On the top right, press on modify (or the little pen icon)
Check ''use different names for the 2.4 ghz and 5ghz network''
Change the 5Ghz's name
press on ''Apply''
Please note that this option will not be visible if you have pods. If you do, you'll have to make the app forget the pod(s) first, separate the networks, connect your bulbs, then go uncheck ''use different names for the 2.4 ghz and 5ghz network'', apply, and then reconfigure the pod.
JulieL
12-11-2022Moderator - Solution Expert
Hi! Here's how;
Open the Helix Fi app on a mobile
Go to the ''connection'' menu at the bottom
Press your network's name at the top
On the top right, press on modify (or the little pen icon)
Check ''use different names for the 2.4 ghz and 5ghz network''
Change the 5Ghz's name
press on ''Apply''
Please note that this option will not be visible if you have pods. If you do, you'll have to make the app forget the pod(s) first, separate the networks, connect your bulbs, then go uncheck ''use different names for the 2.4 ghz and 5ghz network'', apply, and then reconfigure the pod.