Discussion de forum
Helix fi 2 gateway disconnecting periodically
Hi, I've noticed that every now and then my connection gets interrupted, and when I look at my Helix Fi 2 Gateway router I see it flashing either green or orange. It doesn't take too long for the con...
These issues are typical of the modem losing it's connexion to the network.
Could be an area issue or localised, deff need to call tech support to get it checked and at worst, have a tech sent to your place if it's deemed necessary
Thanks for the advice. I called support, and after reviewing my issue, they will send a tech over to check my line late this week.
