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Avatar de mikeypas
mikeypas
Disciple
06-17-2022

Dynamic DNS settings for Helix Fi Gateway 2

Hello, Just received the Helix Fi Gateway 2, and was not able to find where to enter the dynamic dns information In the previous router from Videotron (ZyXEL), there was a place to select provider ...
dynamic dns helix
Avatar de BerengerL
BerengerL
Moderator - Solution Expert
06-23-2022

Hello,

It is not possible to configure DNS in the gateway settings, however you can do such manually for each device. Hope that helps, have a nice evening!

  • Avatar de mikeypas
    mikeypas
    Disciple
    06-27-2022

    That's not quite what I'm after. DDNS is Dynamic DNS, which is not set by the device, it is usually set by the router. The previous videotron router (zyxel) had spot for that in the settings. The workaround is running a program on the computer that updates the server as to the IP address of the device.

    • Avatar de MayaP
      MayaP
      Admiral
      06-27-2022

      Hi! I'm afraid there isn't any DDNS options available in the gateway. And if there is, it could be in its internal page (10.0.0.1), which is out of of the official support scope. This being said, you are free to use any personal routers by placing the gateway in bridge mode.