Discussion de forum

Avatar de Silvia
Silvia
Disciple
08-22-2022

Can't login into Helix

I got logged out of my Helix wi-fi by accident, and when I try to connect and enter the password on the bottom of the router I get an incorrect password message.  I don't remember changing the password, and if I did it's long gone... How do I connect? Thanks.

  • Never mind... I was able to download the Helix app (on data, since I lost the connection on my phone), and discovered my password. I did change the password, as it turns out, but had no memory of it after several years. In any case, the problem is solved. 

     

     

  • Never mind... I was able to download the Helix app (on data, since I lost the connection on my phone), and discovered my password. I did change the password, as it turns out, but had no memory of it after several years. In any case, the problem is solved.