Discussion de forum
angelina2b
10-31-2021Initiate
Accessing email through a mobile device
I try to keep this straight to the point. accessing email through a mobile device such as my Samsung S9+ phone, or my Samsung Tab s4. I have tried multiple email apps, on both phone and tablet...
- 11-04-2021
Hello Elizabeth!
The username (the Email address) and the password for your Videotron Email address are the same, whether you are using the Webmail of our website or an Email client software.
The exception to this is if you are reaching the Webmail through the Customer Center, as the credentials may be different between the Webmail and the Customer Center.
Do not hesitate to contact us by phone or chat for assistance. You will find the contact details for our Technical Support on this page : https://videotron.com/en/contact-us .
Have a great day!
-JFrancoisD
JFrancoisD
11-04-2021Moderator - Solution Expert
Hello Elizabeth!
The username (the Email address) and the password for your Videotron Email address are the same, whether you are using the Webmail of our website or an Email client software.
The exception to this is if you are reaching the Webmail through the Customer Center, as the credentials may be different between the Webmail and the Customer Center.
Do not hesitate to contact us by phone or chat for assistance. You will find the contact details for our Technical Support on this page : https://videotron.com/en/contact-us .
Have a great day!
-JFrancoisD