J'ai le même problème. Cependant, je ne sais vraiment pas comment corriger la situation. Il m'est impossible de déplacer ni la borne, ni la barre de son. Je serais prêt à changer de barre de son, mais je crois qu'elle sont tous pareils!! As-tu trouver une solution?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2021-10-21T21:13:47.911-04:00","lastPublishTime":"2021-10-21T21:13:47.911-04:00","metrics":{"__typename":"MessageMetrics","views":7757},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:internet-telephonie/message:26092/message:27936","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDQxOjB8aW50LDI4MTUyLDI4MTUy","node":{"__ref":"AcceptedSolutionMessage:message:28152"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:28152":{"__typename":"ModerationData","id":"moderation_data:28152","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:28152":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:97"},"id":"message:28152","revisionNum":1,"uid":28152,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet-telephonie"},"parent":{"__ref":"ForumReplyMessage:message:27936"},"conversation":{"__ref":"Conversation:conversation:26092"},"subject":"Re: Lenteur hélix 400","moderationData":{"__ref":"ModerationData:moderation_data:28152"},"body":"Bonjour Gazoo,
\n\n\n\n
Nous vous suggérons de joindre notre équipe technique afin de faire quelques vérifications pour le service Helix ( Borne, barre de son, autres appareils 😞 http://bit.ly/FB_Nous_joindre
\n\n\n\n
Merci!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-31T13:46:42.942-04:00","lastPublishTime":"2021-10-31T13:46:42.942-04:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":7688},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:internet-telephonie/message:26092/message:28152","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:7":{"__typename":"Rank","id":"rank:7","position":24,"name":"Admiral","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:6712":{"__typename":"User","id":"user:6712","uid":6712,"login":"Grendizer","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-05-09T20:02:09.054-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:7"},"entityType":"USER","eventPath":"community:ogevo67675/user:6712"},"ModerationData:moderation_data:26107":{"__typename":"ModerationData","id":"moderation_data:26107","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26107":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:6712"},"id":"message:26107","revisionNum":1,"uid":26107,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet-telephonie"},"parent":{"__ref":"ForumTopicMessage:message:26092"},"conversation":{"__ref":"Conversation:conversation:26092"},"subject":"Re: Lenteur hélix 400","moderationData":{"__ref":"ModerationData:moderation_data:26107"},"body":"Je dirais faites un test. Désactiver quelques appareils et faites un speedtest.C'est quoi le device que vous éprouvez les problèmes sur le 5ghz? pis c'est quoi la vitesse en upload quand vous dites \"aucun soucis\"?
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Dans 10.0.0.1 > Troubleshooting > Reset / restore Gateway > Restore Factory settings
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"173","kudosSumWeight":0,"postTime":"2021-06-17T08:35:02.842-04:00","lastPublishTime":"2021-06-17T08:35:02.842-04:00","metrics":{"__typename":"MessageMetrics","views":9084},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:internet-telephonie/message:26092/message:26093","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDQxOjB8aW50LDI2MTA1LDI2MTA1","node":{"__ref":"ForumReplyMessage:message:26105"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDQxOjB8aW50LDI2MTA1LDI2MDk4","node":{"__ref":"ForumReplyMessage:message:26098"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:26105":{"__typename":"ModerationData","id":"moderation_data:26105","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26105":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16841"},"id":"message:26105","revisionNum":1,"uid":26105,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet-telephonie"},"parent":{"__ref":"ForumReplyMessage:message:26093"},"conversation":{"__ref":"Conversation:conversation:26092"},"subject":"Re: Lenteur hélix 400","moderationData":{"__ref":"ModerationData:moderation_data:26105"},"body":"Fait hier soir et le problème est revenu cet après-midi.
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