Illico Multi-recorders
Hi there, We have two Illico 8642HD recorders - one in the basement and one in the living room. We used to be able to watch recording on the other recorders. Since this morning, I cannot. Is this something that changed from Videotron did I lose a config? If so how do I get it back? Thx for your assistanceFlash survey: How do you watch TV?
I'm curious to know how you are currently consuming your TV content? Are you the "zapping" type on live TV? Do you prefer to record all your favorite shows so you can listen to them without intermission? Are you the king of binge watching with video-on-demand? Do you listen to all your content on your mobile phone with an app? or do you have other TV consumption habits? And does the rest of your family have the same habits? Now is the right time to discuss! We want your opinion on the subject. Vincent Quigley Your Community Manager
New Illico recordings are not properly sorted by date
I'm an Illico subscriber with the Samsung GX-VD940CJ PVR. Since December 4, I've been having a problem with the sorting of new recordings by date. Specifically, all new recordings are placed at the bottom of the list of recordings instead of at the top (i.e. they are considered "older" than anything else I've recorded previously, going back several years). For series episodes that are grouped together in the recordings list, new episodes are similarly placed at the bottom. Only items that were recorded since December 4 are properly sorted in the list, albeit at the bottom (for example, a December 11 recording will appear before a December 5 recording, but both are at the very end of the list). I know that recorded items store their full recording date (including year) internally, even though only the month and day are displayed in the recordings list. So it's likely that, since December 4 at least, the incorrect YEAR is being stored with my recorded items, resulting in the screwed-up date orders. I've already tried rebooting the PVR by unplugging it for 60 seconds, which did not fix anything. If the issue is only on my side, is there something I can do, apart from factory-resetting the PVR and losing dozens of saved recordings, which I do *NOT* want to do? Is it possible that something was accidentally changed on Videotron's side, where new recordings are given a default year of "1969" for example?
Only recording 8 seconds of a specific show
Any idea why I can never get my pvr to fully record 'the five' on foxnews news? It only records 4-8 seconds, every single day and I don't know why. Even if I set it up to manually record, I still only got 6 seconds today I have hundreds of series recordings setup that never fail. 'the five' is the only show I can consistently reproduce this issue with
