Profil de l'utilisateur
danmitch1
Disciple
Inscrit le il y a 5 ans
Widgets de l'utilisateur
Contributions
Re: Channel surfing with Helix A must!
**blip** is going on with this! its been almost a year (for me) and still no proper tv surfing. This really doesn't make sense as the helix box is just a raspberry pi in a fancy case, it really shouldn't be rocket science to implement a filter (as it was on illico) to surf only your content with the up and down button without being in the guide... To make it worse, you are locked in for 2 years until you pay off the equipment... Really.. after my 2 years is done, I think I will take my business elsewhere (been with you guys 15+ years too.. what happened to your quality?)9,1 kVues4likes3CommentairesChannel surfing with Helix A must!
Hello, I know im not the first to complain but It cant hurt to keep this alive! I contacted support at least 4 months ago regarding this issue and still , nothing has been done. How can you sell a television system that doesn not allow you to surf your own channels???!!! Im getting tierd of using the guide to look for something to watch. I wish I took advantage of the 30day money back program cause now im stuck with 500$ worth of useless outside of a videotron environment equipment, non VPN router, and 2 tv terminals. On a side note, can you use this equipment for anything, like the tv terminals seem to be a raspberry Pi type system, can I format them and use them to my liking? And the router.. is that useable as a router off the videotron network?Résolu9,8 kVues2likes7CommentairesRe: Does Helix support VPN
Im very dissapointed that the Helix gateway does not support VPN. Esspecially since you cant rent the equipment anymore. In 2 years, ill be the proud owner of a very expensive basic proprietary router. Can the firmware on the gateway be updated to accommodate VPN? The Helix experience has been very dissapointing... You cant channel surf your own package channels, have to purchase out side of videotron useless proprietary equipment. Maybe im wrong? Can you use this equipment for anything else other than helix?26 kVues2likes1Commentaire