Discussion de forum
Joeit87
10-12-2019Initiate
Helix - channel changing
How do I change channel without seeing channels I am not subscribed?
- 10-14-2019
You can filter the program guide to only see channels you have access to, by pressing on "guide" one more time and choosing "Free Channels". But you can't use any filters (yet!) while switching channels with the CH buttons.
Fernand100
01-14-2022Initiate
Just got Helix installed. Alas to my big disappointment, one cannot surf through only channels in my package. I have to go through ALL the channels including the ones not in my package, when using the CH button. How frustrating. I see in the comments that there have been a lot of complaints on this issue but still nothing has been done by management to fix the issue. Not sure if this is a sales tactic to get people to subscribe more channels… if it is, it is only irritating your customers.