I'm having an issue wit the Helix box and one of my TVs. It's a Hisense smart TV (not ROKU). When I use an app on the TV the Helix Box not longer works. I then reboot the box and I can no longer sue the Smart TV Apps. The box itself is fine, I swapped other boxes we have and it works. There just seems to be an issue between Helix and this one TV
Hi JMAC1025. Regarding this situation, we strongly suggest you reach our technical support by chat or by phone: < http://bit.ly/FB_Contact_Us >. They will take a look at the situation and test Helix with you. Thank you!