29-06-2024 11:30 AM
Hello,
I moved from Bell to Videotron and have the package that includes Crave. I would like to be able to access the shows via the Crave TV app but when i try to log in via TV subscriber (Videotron) i receive an error 500 message (Request processing failed).
Can someone let me know how to access the Crave app with a Videotron subscription.
Thanks
04-07-2024 10:50 AM
Hi there.
Please contact our tech support so that we can verify if all your accesses are valid in order for you to be able to connect to your Crave TV app.