City tv

[Kk13]

Why is videotron not a service provider for the citytv app? Will it be a service provider soon? There is a show I would like to watch on demand but can’t access it.

[Pierre-OlivierB]

Hello Kk13 ! 

For any TV content request called «on demand», we invite you to contact directly the broadcaster (the channel).

Indeed, it is important to know that we don't have any control on the content offered «on demand» because of broadcasting rights. 

Don't hesitate to communicate with us via one of the following communication channels: Facebook Messenger, Twitter, Instagram, our live chat (https://videotron. com/us-join) or by phone at 1-877-512-0911, for more assistance on this matter. 

Have a great day ! 🙂

-Pierre-Olivier. 

[Freddy987]

That's what is written on Citytv website:

Q: ​I don’t see my TV service provider listed. How can I still watch Citytv programs on-demand?

A: We’re always working to add new TV service providers to the Citytv on-demand experience. If your provider is not currently listed as a Citytv distributor, we encourage you to call them directly and let them know your interest in accessing this content.

Clearly, Videotron seems to have some control.