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Avatar de rootshield
rootshield
Officer
02-04-2021

Vente forcée pour Hélix ou confusion techno-marketing?

J'aimerais savoir si je suis seul dans le cas qui suit. Voici le texte de la plainte écrite que je viens d'envoyer au service à la clientèle: Bonjour. Il y a plusieurs semaines, nous avons commen...
  • Avatar de JenniferM
    03-19-2021

    Hi rs2021,

     

    This is possible to transfer the account under your name if the owner doesn't keep any services at his new address. In order to do it, the current owner has to contact our customer service by phone at the 1-877-512-0911 to authorize you in his account. Then, you have to contact our customer service to put the account under your name. The fees are $29.95 plus tax.

     

    Thank you!