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wifi calling Samsung s9+

simonwoo
Initiate

trying to setup the wifi calling on samsung s9+ 

enable wifi calling. got the text confirmation. but error message " sorry , the service cannot be activated at the moment. .. Click here for the minimum requirements" 

1 REPLY 1

BerengerL
Moderator - Solution Expert
Moderator - Solution Expert

Hello simonwoo, are you trying to set it up through Videotron network? Your cellphone has to be connected on Videotron network in Quebec for that feature to get activated, it will not work if your phone is on partner network or roaming abroad. Please do not hesitate to contact our tech support if the issue still occurs. Thank you and have a nice evening.