Avez-vous regarder dans l'application Espace Client + en appuyant directement sur votre numéro de mobile, vous devriez avoir tout les détails de votre forfait. Par coeur , je crois qu'il est possible de voir les journées restante au forfait :)","body@stringLength":"463","rawBody":"Bonjour
Avez-vous regarder dans l'application Espace Client + en appuyant directement sur votre numéro de mobile, vous devriez avoir tout les détails de votre forfait. Par coeur , je crois qu'il est possible de voir les journées restante au forfait :)","author":{"__ref":"User:user:151"},"isEscalated":null,"postTime":"2018-07-15T08:39:18.449-04:00","solution":false,"repliesCount":2,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Revision:revision:9422_1":{"__typename":"Revision","id":"revision:9422_1","lastEditTime":"2018-07-15T11:57:57.867-04:00"},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:9418"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"ROOT_MUTATION":{"__typename":"Mutation"},"QueryVariables:ReplyList:message:9422:1":{"__typename":"QueryVariables","id":"ReplyList:message:9422:1","value":{"id":"message:9422","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:fr_FR-components/customComponent/CustomComponent-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/customComponent/CustomComponent-1749759873379","value":{"errorMessage":"Erreur lors du rendu de l'ID du composant : {customComponentId}","bannerTitle":"Le fournisseur de vidéos nécessite des cookies pour lire la vidéo. Acceptez pour continuer ou {url} directement sur le site du fournisseur.","buttonTitle":"Accepter","urlText":"regarder"},"localOverride":false},"CachedAsset:text:fr_FR-components/community/NavbarDropdownToggle-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/community/NavbarDropdownToggle-1749759873379","value":{"ariaLabelClosed":"Appuyez sur la flèche vers le bas pour ouvrir le menu"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/EscalatedMessageBanner-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/EscalatedMessageBanner-1749759873379","value":{"escalationMessage":"Escalation vers Salesforce par {username} le {date}","viewDetails":"Voir les détails","modalTitle":"Détails de l'affaire","escalatedBy":"Escaladé par :","escalatedOn":"Escaladé le :","caseNumber":"Numéro d'affaire :","status":"Statut :","lastUpdateDate":"Dernière mise à jour :","automaticEscalation":"escalade automatique","anonymous":"Anonyme"},"localOverride":false},"CachedAsset:text:fr_FR-components/users/UserLink-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/users/UserLink-1749759873379","value":{"authorName":"Voir le profil : {author}","anonymous":"Anonyme"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/users/UserRank-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/users/UserRank-1749759873379","value":{"rankName":"{rankName}","userRank":"Rang d'auteur {rankName}"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageTime-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageTime-1749759873379","value":{"postTime":"Publié : {time}","lastPublishTime":"Dernière mise à jour : {time}","conversation.lastPostingActivityTime":"Heure de la dernière activité de publication : {time}","conversation.lastPostTime":"Heure du dernier poste : {time}","moderationData.rejectTime":"Heure de rejet : {time}"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageSolvedBadge-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageSolvedBadge-1749759873379","value":{"solved":"Résolu"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageSubject-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageSubject-1749759873379","value":{"noSubject":"(sans objet)"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageBody-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageBody-1749759873379","value":{"showMessageBody":"Afficher plus","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} n'est plus disponible","mentionsErrorMessage":"Le {mentionsType} que vous essayez de consulter a été supprimé de la communauté.","videoProcessing":"La vidéo est en cours de traitement. Veuillez réessayer dans quelques minutes.","bannerTitle":"Le fournisseur de vidéos nécessite des cookies pour lire la vidéo. Acceptez pour continuer ou {url} la regarder directement sur le site du fournisseur.","buttonTitle":"Accepter","urlText":"visionner"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageCustomFields-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageCustomFields-1749759873379","value":{"CustomField.default.label":"Valeur de {name}"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageReplyButton-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageReplyButton-1749759873379","value":{"repliesCount":"{count}","title":"Répondre","title@board:BLOG@message:root":"Commentaire","title@board:TKB@message:root":"Commentaire","title@board:IDEA@message:root":"Commentaire","title@board:OCCASION@message:root":"Commentaire"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageSolutionList-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageSolutionList-1749759873379","value":{"emptyDescription":"Aucune solution de message n'a encore été trouvée"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/AcceptedSolutionButton-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/AcceptedSolutionButton-1749759873379","value":{"accept":"Marquer comme résolu","accepted":"Marqué comme résolu","errorHeader":"Erreur !","errorAdd":"Une erreur est survenue en marquant comme résolu.","errorRemove":"Une erreur est survenue en révoquant le marquage comme résolu.","solved":"Résolu","topicAlreadySolvedErrorTitle":"La solution existe déjà","topicAlreadySolvedErrorDesc":"Rafraîchissez le navigateur pour voir la solution existante"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/ThreadedReplyList-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/ThreadedReplyList-1749759873379","value":{"title":"{count, plural, one{# Réponse} other{# Réponses}}","title@board:BLOG":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:TKB":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:IDEA":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:OCCASION":"{count, plural, one{# Commentaire} other{# Commentaires}}","noRepliesTitle":"Pas de Réponses","noRepliesTitle@board:BLOG":"Aucun Commentaire","noRepliesTitle@board:TKB":"Aucun Commentaire","noRepliesTitle@board:IDEA":"Aucun Commentaire","noRepliesTitle@board:OCCASION":"Aucun Commentaire","noRepliesDescription":"Soyez le premier à répondre","noRepliesDescription@board:BLOG":"Soyez le premier à commenter","noRepliesDescription@board:TKB":"Soyez le premier à commenter","noRepliesDescription@board:IDEA":"Soyez le premier à commenter","noRepliesDescription@board:OCCASION":"Soyez le premier à commenter","messageReadOnlyAlert:BLOG":"Les commentaires ont été désactivés pour ce poste","messageReadOnlyAlert:TKB":"Les commentaires ont été désactivés pour cet article","messageReadOnlyAlert:IDEA":"Les commentaires ont été désactivés pour cette idée","messageReadOnlyAlert:FORUM":"Les réponses ont été désactivées pour cette discussion","messageReadOnlyAlert:OCCASION":"Les commentaires ont été désactivés pour cet événement"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/MessageView/MessageViewInline-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/MessageView/MessageViewInline-1749759873379","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonyme","place":"Endroit {bylineBoard}","gotoParent":"Aller au parent {name}"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/common/Pager/PagerLoadMore-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/common/Pager/PagerLoadMore-1749759873379","value":{"loadMore":"Afficher plus"},"localOverride":false},"User:user:75":{"__typename":"User","id":"user:75","uid":75,"login":"JenniferM","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-05-17T09:11:50.463-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/images/dS03NS0xNGk5NjM3QUIyOUNDMUU0RDlF"},"entityType":"USER","eventPath":"community:ogevo67675/user:75"},"ForumReplyMessage:message:38454":{"__typename":"ForumReplyMessage","uid":38454,"id":"message:38454","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:9418/message:38454","revisionNum":1,"author":{"__ref":"User:user:30431"},"readOnly":false},"ModerationData:moderation_data:38472":{"__typename":"ModerationData","id":"moderation_data:38472","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:38472":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:75"},"id":"message:38472","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:9418/message:38472","revisionNum":1,"uid":38472,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:38454"},"conversation":{"__ref":"Conversation:conversation:9418"},"subject":"Re: USA","moderationData":{"__ref":"ModerationData:moderation_data:38472"},"body":"
Bonjour homer1959,
\n\n
Cela n'est toujours pas automatisé. Il est possible de le calculer en vérifiant la date de début de votre forfait et votre historique d'utilisation sur vos factures (ainsi que votre consommation courante sur l'Espace client s'il y a lieu). Il faut donc le calculer manuellement, même pour nous au service à la clientèle.
\n\n
Merci à vous!
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2022-11-04T08:54:27.781-04:00","lastPublishTime":"2022-11-04T08:54:27.781-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":8299},"placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"customFields":[]},"ModerationData:moderation_data:9423":{"__typename":"ModerationData","id":"moderation_data:9423","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9423":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:6351"},"id":"message:9423","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:9418/message:9423","revisionNum":1,"uid":9423,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:9422"},"conversation":{"__ref":"Conversation:conversation:9418"},"subject":"Re: USA","moderationData":{"__ref":"ModerationData:moderation_data:9423"},"body":"Et ce n’est pas sur ma facture non plus","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"39","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-07-15T11:58:50.392-04:00","lastPublishTime":"2018-07-15T11:58:50.392-04:00","metrics":{"__typename":"MessageMetrics","views":14930},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:fr_FR-shared/client/components/users/UserAvatar-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/users/UserAvatar-1749759873379","value":{"altText":"Avatar de {login}","altTextGeneric":"Avatar de l'utilisateur"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/ranks/UserRankLabel-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/ranks/UserRankLabel-1749759873379","value":{"altTitle":"Icône pour le rang {rankName}"},"localOverride":false},"CachedAsset:text:fr_FR-components/tags/TagView/TagViewChip-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-components/tags/TagView/TagViewChip-1749759873379","value":{"tagLabelName":"Nom de la étiquette {tagName}"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/nodes/NodeIcon-1749759873379":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/nodes/NodeIcon-1749759873379","value":{"contentType":"Type de contenu {style, select, FORUM {Forum} BLOG {Blog} TKB {Base de connaissances} IDEA {Idées} OCCASION {Événements} other {}} icône"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"mobile","messageSubject":"usa","messageId":"9418","replyId":"9422"},"buildId":"3XH0qYWYCnEYycuN5W4S8","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"videotron","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_customComponent_CustomComponent","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_messages_TopicWithThreadedReplyListWidget","components_messages_RelatedContentWidget","components_messages_MessageListForNodeByRecentActivityWidget","components_community_FooterWidget","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_community_FooterWidgetHelpLink","components_community_KhorosLogo","components_customComponent_CustomComponentContent_HtmlContent","components_messages_EscalatedMessageBanner","shared_client_components_common_List_UnstyledList","components_messages_MessageView","components_messages_MessageView_MessageViewInline","shared_client_components_common_List_ListGroup","shared_client_components_common_Pager_PagerLoadMore","components_customComponent_CustomComponentContent_CustomComponentScripts","shared_client_components_common_List_UnwrappedList","components_tags_TagView","components_tags_TagView_TagViewChip"],"appGip":true,"scriptLoader":[]}