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Hello Aurore,
Je pense que cela depend de:
- si tu l'as acheté avec ton forfait videotron
- si ton contrat couvre la casse de ton appareil
As-tu pu aller voir un professionnel pour verifier qu'il etait bien cassé?
Si videotron ne peut rien faire pour toi, saches que ton téléphone est généralement garantie 1 an ou 2 avec Apple aussi, et qu'ils se feront un plaisir de t'aider. Au delà de ce delai, plein de petits marchands indépendants remplacent les pieces d'iphone.
ciao
N.
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We have forwarded your interest for the product to the concerned department.
\n\n
But for the time being, there's no new update.
\n\n
Thank you
\n\n
Vincent Quigley
\nYour Community manager
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