Et il n’y a toujours rien à mon dossier.
J’ai pré-commander le 13 septembre très tôt le matin avec un agent Vidéotron pour le modèle iPhone 11 pro Max vert nocturne 64GB
Avez vous eu des confirmations de délais de livraisons ou de pénurie ?
","body@stringLength":"411","rawBody":"J’ai mis mon mon numéro de compte en référence de planète courrier (vu que le pré order est censée est livrée demain ?)
Et il n’y a toujours rien à mon dossier.
J’ai pré-commander le 13 septembre très tôt le matin avec un agent Vidéotron pour le modèle iPhone 11 pro Max vert nocturne 64GB
Avez vous eu des confirmations de délais de livraisons ou de pénurie ?
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Dans le passée, pour suivre mes colis (exemple mon routeur et mon iphoneX)
En mettant mon numéro de compte dans l’onglet référence chez planète courrier ça me donnait un suivi de livraison.
C’est ce qu’un agent du service à la clientèle m’avait déjà dis de faire et ça fonctionnait :)","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"postTime":"2019-09-19T16:22:48.276-04:00","lastPublishTime":"2019-09-19T16:22:48.276-04:00","metrics":{"__typename":"MessageMetrics","views":19225},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wzfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:16270"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wzfDE2OjAsNDE6MXwy","node":{"__ref":"ForumReplyMessage:message:16280"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:16270":{"__typename":"ModerationData","id":"moderation_data:16270","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16270":{"__typename":"ForumReplyMessage","uid":16270,"id":"message:16270","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:15972/message:16270","revisionNum":1,"author":{"__ref":"User:user:11557"},"readOnly":false,"repliesCount":4,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:16266"},"conversation":{"__ref":"Conversation:conversation:15972"},"subject":"Re: iPhone 11","moderationData":{"__ref":"ModerationData:moderation_data:16270"},"body":"Ahh oui j'avais oublié!!! Mais s'il les envoient demain combien de temps croyez-vous que ça va prendre avant de recevoir?? 😊","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"125","kudosSumWeight":0,"postTime":"2019-09-19T16:33:03.258-04:00","lastPublishTime":"2019-09-19T16:33:03.258-04:00","metrics":{"__typename":"MessageMetrics","views":19221},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wxfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:16271"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:16271":{"__typename":"ModerationData","id":"moderation_data:16271","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16271":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:16271","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:15972/message:16271","revisionNum":1,"uid":16271,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:16270"},"conversation":{"__ref":"Conversation:conversation:15972"},"subject":"Re: iPhone 11","moderationData":{"__ref":"ModerationData:moderation_data:16271"},"body":"dans les grands centres (lire ici Montreal), il est possible que les livraisons soient faites le samedi...
je dis ça car j'ai déjà eu un livraions de planette courrier le samedi.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"193","kudosSumWeight":1,"repliesCount":3,"postTime":"2019-09-19T16:35:21.310-04:00","lastPublishTime":"2019-09-19T16:35:21.310-04:00","metrics":{"__typename":"MessageMetrics","views":19220},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:235":{"__typename":"User","id":"user:235","uid":235,"login":"Kira","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-06-01T11:37:36.430-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/images/dS0yMzUtMTUwMmkzQzAzOTg3RTY3MDcwRUMz"},"rank":{"__ref":"Rank:rank:38"},"entityType":"USER","eventPath":"community:ogevo67675/user:235"},"ModerationData:moderation_data:16280":{"__typename":"ModerationData","id":"moderation_data:16280","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16280":{"__typename":"ForumReplyMessage","uid":16280,"id":"message:16280","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:15972/message:16280","revisionNum":1,"author":{"__ref":"User:user:235"},"readOnly":false,"repliesCount":43,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:16266"},"conversation":{"__ref":"Conversation:conversation:15972"},"subject":"Re: iPhone 11","moderationData":{"__ref":"ModerationData:moderation_data:16280"},"body":"
BB-8 a écrit :
En mettant mon numéro de compte dans l’onglet référence chez planète courrier ça me donnait un suivi de livraison.
C’est ce qu’un agent du service à la clientèle m’avait déjà dis de faire et ça fonctionnait :)
C'est exact.
Pour ce qui est du délais de livraison, normallement une demande est fait la veille de la livraison et celle-ci (la demande) devrais exister dans le tracking.
Si elle n'y est pas, peut-être juste appeler pour etre certain.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2019-09-19T19:35:01.972-04:00","lastPublishTime":"2019-09-19T19:35:01.972-04:00","metrics":{"__typename":"MessageMetrics","views":17583},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuNHwyLjF8b3wxfDE2OjAsNDE6MXwx","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wxfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:16292"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:16292":{"__typename":"ModerationData","id":"moderation_data:16292","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:16292":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3276"},"id":"message:16292","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:15972/message:16292","revisionNum":1,"uid":16292,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:16280"},"conversation":{"__ref":"Conversation:conversation:15972"},"subject":"Re: iPhone 11","moderationData":{"__ref":"ModerationData:moderation_data:16292"},"body":"Aucune note à mon dossier en ce moment et toujours aucun tracking de planète courrier.
☹️
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