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wifi configuration
Hi folks, my wifi gateway page in my browser no longer allows me to manage my wifi configuration. It says " Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...
Hello,
Our Internet plans currently sold are under Helix, which require the Helix Fi gateway. That device is only offered as a purchase, either with financing or in a single payment, it is not offered as a rental. Our older generation of plans from before used to have loaned devices, but they are not sold anymore. My colleague was mentioning it as a general tip only, Helix does not offer loan/rental options on the device. You are free to buy a used Helix gateway if you find one on your end and activate it with us however.
Thank you.
-Kevin
potema wrote:Hi folks, my wifi gateway page in my browser no longer allows me to manage my wifi configuration. It says
" Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage. To edit your Wi-Fi Network Name & Network password, please download the Videotron Helix Fi app or visit helixfi.videotron.com . "
I tried adding a screenshot of this message for clarity but was getting a permission denied error upon uploading an image from my pc.
How can i change this to allow me to configure my wifi network manually? I don't want it to be configured automatically and scouring the help information and forums has led me to very little info. This was not the case when i last checked a few months ago.
Thank you.
To regain manual control over your Wi-Fi network configuration, you can download the videotron Helix Fi app mentioned in the message. Once you have the app installed on your mobile device, you should be able to access and manage your Wi-Fi settings, include the network name and password. The app is designed to provide a user-friendly interface for configuring your Wi-Fi network, giving you the flexibility to make changes according to your preferences. By using the app, you can bypass the limitation of the web interface on your browser and have direct control over your Wi-Fi network settings.
fake news
