Discussion de forum
ExpertConseil
06-04-2023Rédacteur Web
Overage data fees credited if you have a power outage due to the ice storm
Many of you took advantage of the lifting of the mobile data limit announced during the ice storm! The initiative will end today, April 16, 2023, at 11:59 p.m. As a reminder: the credit will be appli...
ExpertConseil
07-04-2023Rédacteur Web
Hi marclavigne there is indeed a automatic block of cell data if you go over your usage by a signicative ammount. You can learn all about it and how you can remove this block here: https://videotron.com/en/support/mobile/mobile-data/data-usage-b
Hopefully that answers your questions.
marclavigne
07-04-2023Initiate
No, that is not helpful at all. I have to use the Customer Centre app on my phone to access my account, to make the changes, BUT I CAN'T BECAUSE I HAVE NO DATA!!!! The app does not work via wifi. Please explain how this is at all helpful to me