Showing results for 
Search instead for 
Did you mean: 

Humming noise from Helix gateway (black)

Hey all! I'm super sound sensitive and have noted a low humming noise from my black Helix internet gateway. On the back, I don't see any model identification, looks like this


WiFi Bluetooth Gateway, Videotron Helix Fi Gateway (

I've had this unit for 4 years now, I'm aware there are newer models, such as this white model that has a slightly different shape than the black one

Helix Fi gateway, the basis of Helix equipment | Videotron


For those that have newer models, do you notice any humming noise from it? You might need to put your ear up to it, as I said, i've got extremely sensitive (super human?) hearing, so am looking to reduce appliance / machine / computer noise as much as possible