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Helix Wi-Fi going down continuously

Bel
Initiate

Helix Wi-Fi continuously goes down when using Whatsapp or upon receiving a Whatsapp message.

 

Is there a solution?

1 REPLY 1

Palegin
Initiate

Have you tried to unplug the power cable from the back of your Helix box; leave it unplugged for about 5 minutes then plug it back in.

This often solves a host of issues.