Helix Wi-Fi going down continuously

[Bel]

Helix Wi-Fi continuously goes down when using Whatsapp or upon receiving a Whatsapp message.

Is there a solution?

[Palegin]

Have you tried to unplug the power cable from the back of your Helix box; leave it unplugged for about 5 minutes then plug it back in.

This often solves a host of issues.