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Helix fi channel
Hi. I would like to know if any body know how to change the channel on the helix fi admin account. Its actually on the channel 11 and I have to much people around me on the same channel. I've try t...
I ran a WiFi scan using my phone at various points in my apartment and found that my Helix router has chosen literally the worst possible WiFi channels. Any help fixing this would be appreciated.
Hello Kayosweaver!
As long as the band-steering feature is enabled (both networks are joined under one SSID), the Helix Gateway will analyze the Wi-Fi environment and adapt by selecting the best channels and bands for each device. This process can take up to 48 hours.
If you have separated the bands, thus disabling band-steering via Helix Fi, you can manually select channels in your Wi-Fi network settings. If channel selection is left automated, like most routers, the Gateway will also scan and automatically select the least congested channel when rebooted.
I hope this helps!
-JFrancoisD
