Discussion de forum
chrisk88
11-07-2020Initiate
Helix conifguration
Not sure if my last post posted as I can't find it. Basically trying to confgiure new helix in bridged mode to use my own router. My old videotron modem had no issue giving my router an IP addres...
CedrikS
20-07-2020Moderator - Solution Expert
Hi chrisk88. Regarding this situation, we strongly suggest you reach our technical department and they will verify the steps that has been done to activate bridge mode: < http://bit.ly/FB_Contact_Us >. Thank you!