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Avatar de Scully26
Scully26
Initiate
10-19-2022

Connect to in-home Wifi to watch

 

Connect to in-home Wifi to watch

 

Never had this problem until today. Im at home, nothing wrong with my internet, rebooted my Ipad, signed out of the app, my privacy location settings are on and i cannot watch any live channels. Can anyone help me?

 

thank you!

  • Avatar de JulieL
    JulieL
    10-22-2022

    Hi! If you're using the Helix app, you might be using the ''Helix Go'' section. When at home, use the ''All channels'' section to watch live.
    Have a nice day 🙂

  • Avatar de JulieL
    JulieL
    Moderator - Solution Expert
    10-22-2022

    Hi! If you're using the Helix app, you might be using the ''Helix Go'' section. When at home, use the ''All channels'' section to watch live.
    Have a nice day 🙂