Bonjour! Avez-vous vu la solution qui a été proposée dans un autre fil de conversation sur le forum? Un autre utilisateur a indiqué qu'il faut bien s'assurer que dans les paramètres du terminal Helix, c'est la résolution 4k qui est sélectionnée. La compression d'image d'Helix est en effet différente qu'illico.
Bonne journée!
Bonjour, j'ai un problème que je vois de plus en plus sur le forum. J'ai acheté un nouvelle Samsung QLED. Mon terminal Helix TV 4K est de très mauvaise qualité, image SD et son très faible. Tous fonctionnait bien avec ma vielle télé. Vidéotron m'a conseillé de changer le fil HDMI 2.2. J'ai acheté le fil mais pas encore testé. à noter que tous mes autres sortis HDMI fonctionne bien (PS5, apps intégré dans la télé) le problème semble venir de la compatibilité Hélix et TV récente.
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Bonjour! Avez-vous vu la solution qui a été proposée dans un autre fil de conversation sur le forum? Un autre utilisateur a indiqué qu'il faut bien s'assurer que dans les paramètres du terminal Helix, c'est la résolution 4k qui est sélectionnée. La compression d'image d'Helix est en effet différente qu'illico.
Bonne journée!
Pareil ici!! En passant par le home de la télé, si je change la source pour mon Helix, 1 fois sur 2, je n'ai pas de son, et il arrive parfois que l'image soit épouvantable (640x480, sd). La solution que j'ai à court terme, c'Est de débrancher et rebrancher le hdmi, mais c'est loin d'être viable à moyen/long terme.
J'ai changé aussi de port hdmi, mais comme mes autres appareils fonctionnent A1, je doute que ce soit l'enjeu