Discussion de forum
Résolu
why can't we still receive paper invoice by mail
My 92 year old mother-in-law, who has been a customer of Videotron for 40 years was told today that she will no longer be receiving her invoice my mail, and that she needs to provide an email address...
Hi Carolt,
We are sorry to hear this. We can confirm that there is no obligation to subscribe to the online billing. It is true that we are trying to transfer all of our communications electronically, but it isn't an obligation. Your mother-in-law should be able to keep her paper bill.
Don't hesitate to contact our Customer service for more information!
Thanks
I get your concern—many people still prefer traditional paper invoices for easier record-keeping. While some institutions have shifted to digital formats, it often helps to understand how records are being maintained overall. For instance, if you ever need detailed insights into https://maine-court-records.us , there are resources online that provide better clarity on documentation processes. This way, you can stay informed whether you receive invoices by mail or electronically.
