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why can't we still receive paper invoice by mail
My 92 year old mother-in-law, who has been a customer of Videotron for 40 years was told today that she will no longer be receiving her invoice my mail, and that she needs to provide an email address...
Hi Carolt,
We are sorry to hear this. We can confirm that there is no obligation to subscribe to the online billing. It is true that we are trying to transfer all of our communications electronically, but it isn't an obligation. Your mother-in-law should be able to keep her paper bill.
Don't hesitate to contact our Customer service for more information!
Thanks
I understand your concern about receiving paper invoices, as many companies are shifting towards digital statements to streamline processes. For those managing financial agreements, having the right resources can make a big difference. Tools like the Cap Rate Calculator can simplify complex rate adjustments and provide clarity in decision-making. Adopting such solutions often helps reduce confusion and ensures better financial planning.
