Discussion de forum
dora88flora
28-05-2025Initiate
Issues logging in to My Account after recent update
Hi everyone, I'm creating this post because I've been experiencing significant issues logging into my My Account on the Videotron website and app ever since the latest system update. Specifically, ...
OliverBennett
28-05-2025Initiate
Thanks for bringing this up—you're not alone! I had similar login trouble recently and it turned out to be a cookie/session issue on the backend, not just browser-related. While it’s not directly related, I was also browsing and noticed some platforms had backend sync issues after updates, which caused login loops. Might be worth reaching out to support with detailed screenshots—they were helpful in my case. Hope it gets sorted for you soon!