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Avatar de timber77
timber77
Initiate
07-08-2022

Mobile in Ottawa

Have people in Ottawa been impacted by the Rogers outage today? Or is the Videotron network in Ottawa good enough to provide coverage?

Can you port a 613 number to Videotron?

When travelling outside Ottawa/Quebec is coverage on partner network good?

Thanks
mobility
ottawa
  • Avatar de Barroux
    Barroux
    Initiate
    07-10-2022
    I just ported both my Rogers 613 numbers over to Vidéotron this morning.

    So far reception is great at my home (Stittsville). I can't speak for when traveling, as I've only had it today.
  • Avatar de OlivierC
    OlivierC
    Moderator - Solution Expert
    07-14-2022

    Hello timber777! I invite you to contact Vidéotron's Customer Service by phone if you haven't made the switch yet. All your questions will be answered and you will be able to complete the transfer of your mobility service.

     

    https://videotron.com/en/contact-us

     

    Have a great day! 🙂

  • Avatar de Ipse
    Ipse
    Samurai
    07-20-2022

    I've been with Videotron in Ottawa (Kanata) for 4+ years and the service has been ok . Roaming might be iffy at times (Toronto for example).
    No eSIM if that matters to you. Good customer support - unlike the Big 3.

     

    BTW... never had issues during the Robbers outage 😉