Discussion de forum
Paulef10
24-05-2026Initiate
5G ou 3G
Bonjour. Nous utilisons le forfait France Canada 75G de Vidéotron pour notre séjour actuel en Alsace. Ma conjointe a un iPhone 13 et moi un iPhone 13 mini. Actuellement le réseau de ma conjointe est ...
mohsin025
09-06-2026Initiate
automatic 5G to 3G switching on Videotron usually comes down to the preferred network mode setting on your device rather than the network itself.
on Android check Settings, Connections, Mobile Networks, Network Mode and set it to 5G/LTE/3G/2G auto rather than a fixed preference. on iPhone go to Settings, Cellular, Cellular Data Options and set Voice and Data to 5G Auto which balances performance and battery better than forcing 5G On permanently.
if the drops happen consistently in specific locations rather than randomly that points to a coverage gap rather than a device setting issue. what device are you using and is it happening in one specific area or across different locations?